Proactive and Positive

Acquiring thousands of new customers and employees posed a new challenge for SunCom. Would the wireless provider find a warm welcome?

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Insight Articles

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One of the most important things we do for our clients is think. We think about their business. The marketplace. Trends in language and lifestyle. The latest political buzz. But it's not merely an academic process. All this thinking prepares us for intelligent action.

Media as Usual? In Your Dreams.

by Karen Albritton, President

Broadcast media planning used to be as easy as 1-2-3 networks. But then came new upstarts, cable and VCRs, not to mention the Internet and TiVo. If your media plan is keeping you up at night, this article will do more for you than counting sheep.

Open Source in Your Future

by Mindy Lance, Senior Copywriter

Open source—a way of life for the hard-core geek—is infiltrating the everyday routine of the rest of us. If it hasn't reached your corner of the office yet, get ready. It will. And it will transform how you think about your job.

Will Government Save Health Care?

by Paul Mahoney, Senior Vice President

Thoughts on the “right” to health care and holes in the U.S. health care system.

How Facebook Lost Face

by Heidi Hecht, Senior Web Producer

What's so wrong with adding a new feature to your Web site? What if it infuriates your key audience to the point of revolt? Learn from Facebook.com's mistake. (If Facebook sounds foreign to you, meet the new world of online social networking.)

Post-it Modernism

by Todd Coats, Chief Creative Officer

Creating something extraordinary from ordinary office supplies doesn't rank high on many to-do lists for today's communications professionals. But then again, maybe it should. The King would be proud.

What's Buzz Got To Do With It?

by Todd Coats, Chief Creative Officer

Word-of-mouth advertising has never gone out of style. But more and more it plays an intentional role in the overall marketing mix. And if you do it right, the buzz can be heard ’round the world.

Why Fear Online Spending Conversations?

Even the most talkative marketing executives clam up at the sound of two little words: online budget. Why the anxiety?

Mutation in Progress: Advertising Apres TiVo

There’s a revolution going on, and you can trace it to TiVo, the leader in digital video recorder services. Just because you can skip blithely through the commercials in your favorite sitcom, don’t expect advertising to slink away. But it will change dramatically — and sooner than you think. Here are 10 changes to watch for.

Busting the Blockbuster Brand

When an established brand like Blockbuster announces a major reversal in the way it does business, you know something’s up. You’re right. But it’s not Blockbuster’s image.

The One Thing

by Karen Albritton, President

Marketing success doesn't depend on endless flights of TV ads or flooding the mailboxes with direct mail. Whatever you do, whatever you spend, reaching your audience doesn't happen unless you have this one thing.

Todd Moy Senior User Experience Designer

Tenacious advocate for the Web user’s experience. Helped streamline financial reporting at NAVSEA, ship builder to the U.S. Navy. Mixes graphic designer’s eye with architect’s precision. Unnaturally obsessed with espresso.

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